

It's not uncommon for product teams to receive like the ones below:Īvoid writing non-descriptive information like the points above at all costs.

And the more information developers have, the faster they are able to implement a fix.

It also helps engineers get a better estimate of how long the resolution might take. Īll in all, it is important to provide as much detail about the bug you experience so that engineers can quickly reproduce and resolve the issue.
#Paste print screen mac in jira download
Performing exploratory testing ? Click to download our exploratory testing template. You can choose the format you prefer (either Google Sheets or Google Docs), make a copy of the document and customize it for your own needs. They will provide engineers and PMs with very structured information. Google Drive templates can be a good way to report a bug to your product team.

That way you will not need to provide any steps to reproduce the bug, system information, console logs, network information, or upload a separate file with a video or a screenshot. If you want to simplify filing bug tickets and provide more information to the engineers at the same time, you can quickly add Bird Eats Bug to your browser (Install the Bird Eats Bug Chrome extension and open right away when recording a bug). It will help engineers and product managers assign the correct priority. In case you know how many people are affected by the bug or how much revenue is being lost because of the bug, provide this information. In order to reproduce the bug, we need to provide such data so that engineers can use it to replicate the issue or locate the data in the system to understand the problem. Sometimes, bugs are only reproducible with some specific test data such as an existing user account, an uploaded image, an import file, browser extension or the combination of specific conditions. This way you also don't need to worry about providing system information and typing up steps to reproduce the bug - they will be documented automatically as well. Together with the video and screenshot, it automatically captures technical information that will help engineers fix the problem a lot quicker. The fastest way to make a screen recording or screenshot for a bug report is to use a dedicated tool like Bird Eats Bug. Screen recording or screenshot Screen recording/screenshot/technical data: Mac/Windows/Linux/ Chrome OS The page with this URL exists and should be accessible. Page not found." on /blog/bug-report-template.
